Refund Policy
At N1 Tours, we strive to provide a smooth and hassle-free travel booking experience. This Refund Policy explains the conditions under which refunds may be processed for our travel services, tour packages, bookings and related arrangements.
1. Booking Confirmation
- A booking is confirmed only after successful payment.
- Customers are advised to verify all travel details before confirming their booking.
2. Cancellation & Refund
Cancellation requests must be submitted through our official email or customer support channels. Refund eligibility depends on the cancellation policy of the respective travel service provider.
- Cancellation requests must be submitted through official email or customer support.
- Refund eligibility depends on the cancellation policy of the respective airline, hotel, transport provider, cruise operator, or tour package.
- Applicable cancellation charges and third-party fees will be deducted from the refund amount.
3. Tour Packages
- Refunds for holiday packages will be processed according to the cancellation terms mentioned at the time of booking.
- Certain promotional, discounted, special-rate, or limited-period packages may be non-refundable.
4. Flights, Hotels & Other Services
Refunds for flight tickets, hotel bookings, cruises, transport services and other travel services are subject to the policies of the respective service providers.
- N1 Tours acts as a booking facilitator for third-party travel services.
- N1 Tours cannot guarantee refunds beyond the amount approved by the concerned airline, hotel, cruise operator, transport provider, or supplier.
5. Refund Processing
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Approved refunds will be creditedtrv-inner-title-sm">5. Refund Processing
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Refund processing may take 7–15 business days, depending on the bank or
payment provider.
6. Non-Refundable Charges
The following charges are generally non-refundable:
- Service or convenience fees.
- Payment gateway charges.
- Visa processing fees, if applicable.
- Any charges marked as non-refundable at the time of booking.
7. Force Majeure
Refunds may not be applicable for cancellations caused by events beyond our control, including natural disasters, government restrictions, pandemics, strikes, lockdowns, operational disruptions, or other unforeseen circumstances.
In such cases, refund eligibility and timelines will be governed by the policies of the respective travel service providers.
8. Contact Us
For refund-related queries, cancellation requests, or booking support, please contact:
- N1 Tours
- Email: n1tours@gmail.com
- Phone: +91 95151 61624
- Address: 4th Floor, Unit 405-411, Workflo Hitex Bizness Square, Madhapur, Hyderabad, Telangana - 500081
- Website: www.n1tours.com